T&Cs (simplified)
1. File Upload & Rights
You confirm you own or have all necessary rights/permissions for the files you upload.
You grant a limited, non-exclusive license for the service to use the files only for mixing/mastering.
Recommended format: WAV/AIFF, original sample rate, -6dBFS peak headroom.
The service is not responsible for quality issues caused by poorly prepared source files.
2. Service Process & Payment
A completed order is required before work begins.
A preview version (potentially lower quality/watermarked) is sent for approval.
You have 3 business days to review the preview and request each revisions.
Final, high-resolution files are delivered via secure link.
3. Turnaround Time
Estimated time: 3-5 business days (masters/vocal+2track), 5-7 business days (full mixes), starting after payment and file receipt.
Times are estimates and vary based on project complexity/workload.
Rush service may be available for an additional fee.
4. Revisions
Two rounds of minor revisions (e.g., level/EQ tweaks) are included.
Major changes (e.g., new files post-start, significant arrangement changes) cost extra.
Additional revisions cost £10 per hour.
5. Confidentiality & Data Security
Client files and communications are kept confidential.
Files won't be shared without consent (unless required by law).
Reasonable security measures are taken, but the service isn't liable for data loss/breaches.
6. Refund Policy
No refunds are given after you approve the final version.
Refunds may be considered (at service's discretion) only if they cannot complete the work.
7. Limitation of Liability
Services are provided "as is" with no guarantee of commercial success.
Total liability is capped at the amount you paid for the specific service.
8. Governing Law
These terms are governed by the laws of England and Wales.
Disputes will be handled exclusively in the courts of England and Wales.
9. Agreement to Terms
Uploading files means you have read and fully accept these terms and conditions.